When I needed help with my dog they were there. Reception staff, vet nurses and vets were all helpful and I’d like to thank them all. They rely on donations so anything you can afford when you go to see them is put to good use.

If I could give 0 I would I know its a charity but what a let down . Absolutely disgusting vets Not only did I have to put my 12 year old dog to sleep But I wanted her cremated on her own to have her ashes back .they only cremated her with other dogs . Witch wernt my wishes. And not only that when I first rang them to get appointment she told me she was already on the system as deceased Really bad experience with cardiff pdsa Would never use them again Run free my girl 🐕 ❤️

This hospital let my kitten die. I know it’s a charity run by donations, but I don’t think I can go back after this for my other cat. I rang the emergency service at 6:17am on 16/07/25 for an appointment for my 10 week old kitten. He had a week of diarrhoea and vomiting. I got told he isn’t really classed as a serious emergency for out of hours and to call back at 9am when the whole practice opens. I rang back, the receptionist told me the vet advised to put him on a bland diet of chicken and rice. He had an appointment made for Monday 18/07/25, which was still 2 days away. My kitten died Sunday morning. I believe the vet failed my kitten. I knew my kitten was slowly getting worse, and as a vet, should prioritise a declining kitten. If he had an appointment earlier, he could have been saved. I believe something should be done about this, this cannot be ignored.

They were all brilliant, very polite. They helped us with our 12-year-old Bedlington terrier, making our pup feel comfortable whilst she was there. The vet took time to understand the issues that our pup is going through and explained what the next steps were for her. They're worth the donation for the service they provide. They're all very kind and empathetic people and will do anything to help.

I can't thank the staff here enough. We called in desperate need of an urgent appointment for our 8 month old french bulldog Martha-May. The reception staff were extremely helpful and very kindly booked us in straight away. From start to finish, the veterinary team was extremely attentive to Martha-May and could not do enough for her and us. All staff provided a professional and friendly service. We can not recommend the PDSA enough, and I would kindly ask for people to donate any old blankets or towels you may have as they are always in need of these items. Once again, thank you to all the staff of the PDSA cardiff.