
Cardiff Llanrumney Vets4Pets Ltd is part of the Vets4Pets group and is an RCVS Practice Standards Scheme Award practice. The clinic lists a broad range of in-house diagnostics and surgery facilities (including an in-house lab, digital X‑ray, ultrasound, operating theatre, and separate dog and cat wards). Recent reviews repeatedly describe orthopaedic knee work (luxating patella and cruciate ligament repair), including vets phoning owners during surgery to discuss findings and options while the pet was still under anaesthetic.
Reviews also mention follow-up after end-of-life decisions (calls in the following days and a condolence card). A small number of reviews raise concerns about admin/record-keeping (a pet “not on the system” leading to extra exam charges) and about being redirected elsewhere for an injured wild bird rather than being provided antibiotics.
From the clinic website summary and recent reviews, services and capabilities mentioned include
Out-of-hours care (as stated on the website): provided by Vets Now Newport, with standard consultation fees starting from £302.50.
Google rating: 4.6 stars from 385 reviews.
Note: Showing the 5 most recent Google reviews out of 385 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Unfortunately it's a one a 1 star which is a shame because I like the place my problem is every single time I ring they never find my cat on their system therefore I need to see the vet again at an extra cost obviously instead of just paying for the simple flea treatments I have to pay for the vet examination every single time as well because my cat magically disappears off system or its been 13 month even though the cat has been going there since she was 6 weeks old she is now 9 years old
a month ago
Excellent Practice so glad we travelled from West Wales with Tia our Staffy. Tom the veterinary Surgeon specialise’s in treating animals who have Luxated Patellas and cruciate ligaments. He had operated on Tia a year earlier and was successful at repairing a Luxated Patella then. He advised us then that the other leg would eventually need surgery So a year passes we travel to Llanrumney again and on arrival we met Tom who explained exactly what he intended to do that morning so we left her there to have her surgery. An hour later I had a phone call from Tom informing me that on opening her leg he could see that her cruciate ligaments were in a bad way and he had actually came out of surgery to get our views on having her cruciate repaired whilst she was asleep. We were told it was a more difficult procedure but he was willing to do it for us there and then. We agreed and later that afternoon we collected Tia who looked quite happy and we thanked him and all the staff for their support and kindness and travelled home. 6 weeks later we have a different dog she is playful and very happy is now eating well and I am convinced that she was in pain prior to her surgery and Tom had performed a minor miracle on our Tia. We are so grateful to him for his service and have no hesitation in recommending him to anyone who has a dog with knee and leg problems .Thank you so much from Steve and Diana Hill and of course Tia.
2 months ago
Staff were really helpful regarding getting the right anti anxiety medication for my new rescue for the fireworks.
2 months ago
Id like to thank everyone at llanrumney vets for pets especially Andrew who took great care of my chi Kiki x Andrew did a wonderful job on my dog whose knee cap had gone around the back of her knee x 6 weeks later she is walking no problem at all. Thank you all x
in the last week
Id like to thank everyone at llanrumney vets for pets especially Andrew who took great care of my chi Kiki x Andrew did a wonderful job on my dog whose knee cap had gone around the back of her knee x 6 weeks later she is walking no problem at all. Thank you all x
4 months ago
Very friendly
a month ago
We had what turned out to be a bit of an emergency the other day. The vets handled it perfectly and probably saved our dog's life. Always good service here. Thank you ❤️
2 months ago
Couldn't recommend these guys anymore if I tried. Over the last 5 years the care and compassion they have shown my dogs has been amazing. They are always at the end of the phone and will do their utmost to help. Louise, Sarah and Laura on reception are so helpful. Firstly with Frank. The dog was a walking vet bill. On his last day with us, Tom did everything he could to help. I had to take to him to an out of hours vets where we sadly made the decision to let Frank go but they followed up the next day and a few days later and took their time with everything. They helped sory his paperwork and we even had a card from them which was a such a nice touch. Over the 3 years prior, Tom was amazing with him. Frank was allergic to certain meds and had many issues but nothing was too much for these guys. With Lila and her repeated knee issues, again Tom had been amazing. He explains everything, listens and although Lilas given him the run around, hes exhausted every avenue to give her the best care. I couldn't ask for better people to look after our pets. They are amazing and always go above and beyond 👏
2 months ago
Sadly I wouldn’t recommend. I had a small dove that had been attacked by a cat or a dog and couldn’t fly. I contacted the vets for help! Sadly the Vet?? wouldn’t give me antibiotics to treat this bird in desperate need and advice was to seek Wildlife charity? After 20 plus phone calls in Cardiff, none replied. Then I had a Gentleman answer his phone from a rescue in Machen, who was on his way to an Emergency in Port talbot, then Cardiff to rescue a Signet wrapped in fishing line. This Gentleman was in his 80s came with a crate and rescued the bird and took him all the way to Monmouth to a Vet out of his own pocket!! Sadly the dove had to be euthanised🥹 The point I’m trying to make it’s not all about MONEY it’s about having some humanity in our world today. Very dissapointed for Vets lack of care.
a year ago
Been with Vets4Pets Llanrumney for nearly 10 years now, the staff are always friendly and polite and you're always welcomed with a smile (depending on the circumstances of your visit). I feel comfortable when visiting and the team give you time to explain and understand your situation, your pet is a family member and I feel that is respected. I would highly recommend them 👌 👍 🌟
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