Cardiff Llanrumney Vets4Pets Ltd

Cardiff Llanrumney Vets4Pets Ltd is part of the Vets4Pets group and is an RCVS Practice Standards Scheme Award practice. The clinic offers a broad range of in-house diagnostics and surgical facilities, including an in-house lab, digital X-ray, ultrasound, an operating theatre, and separate dog and cat wards. Feedback continues to highlight orthopaedic knee work, clear communication during treatment, and thoughtful follow-up after difficult end-of-life decisions.

Services

• •Orthopaedic surgery: owners repeatedly mention treatment for luxating patella and cruciate ligament problems, with reports of improved mobility after surgery. One review describes Tom calling during an operation to explain additional findings and discuss whether to proceed while the dog was still under anaesthetic.
• •Surgery and dentistry: the clinic lists soft tissue surgery, an operating theatre, and dentistry.
• •Diagnostics and monitoring: listed facilities include an in-house laboratory for biochemistry, haematology and electrolytes, plus digital X-ray, ultrasound, ECG, blood pressure monitoring, and Tonopen eye pressure testing.
• •Advanced and ongoing treatment: the clinic lists endoscopy and chemotherapy / cancer treatment.
• •Hospital and supportive care: listed facilities include a hospital ward, separate dog and cat wards, and an isolation unit, alongside a nurse clinic, weight clinic, and nutritional advice.
• •Routine and practical services: home visits, pet passports / Animal Health Certificates, and prescriptions are listed. One recent review also mentions help with the right anti-anxiety medication for a rescue dog during fireworks season.
• •Out-of-hours care: emergency out-of-hours cover is provided by Vets Now Newport.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices. The main published figure available is the out-of-hours standard consultation fee from £302.50 through Vets Now Newport. Reviews are mostly focused on care rather than cost, though one negative review mentions extra consultation charges linked to an apparent record-keeping issue.

People

• •Tom (veterinary surgeon): frequently praised for knee and leg cases, especially luxating patella and cruciate ligament problems. Owners describe him as clear, thorough, and willing to talk through options during treatment.
• •Andrew: thanked by name for caring for a dog with a kneecap problem, with the owner reporting the dog was walking normally six weeks later.
• •Louise, Sarah and Laura (reception): named by a long-term client as especially helpful, including support with paperwork and follow-up after a pet’s final visit.

Reviews

Google rating: 4.7/5 from 387 reviews.

• •Recent feedback is largely positive, with repeated praise for orthopaedic care, especially knee surgery, and reports of dogs being much more comfortable or mobile within weeks.
• •Communication stands out as a recurring strength: reviewers mention vets explaining plans clearly, listening well, and discussing findings promptly when treatment changed.
• •Several reviews describe the team as friendly, helpful and compassionate, including support in an emergency, follow-up calls after a pet was put to sleep, help with paperwork, and a condolence card.
• •A small minority of reviews raise concerns about admin and record-keeping, particularly a cat repeatedly not being found on the system, and one reviewer was unhappy after being directed to a wildlife charity for an injured dove.