Cardiff Llanrumney Vets4Pets Ltd – Vets in Cardiff
Clinic Overview
- Recent feedback is strongly positive, with owners repeatedly describing the team as caring, friendly, helpful and efficient across reception, nursing and vet staff. - Several reviews mention quick responses for unwell pets and emergencies, including same-day treatment and cases where owners felt their pet’s life was saved. - Communication remains a clear strength, with reviewers saying vets explain findings and treatment plans in an easy-to-understand way.
Services
- •Orthopaedic surgery: Owners repeatedly mention treatment for luxating patella and cruciate ligament problems, with reports of improved mobility after surgery. One owner described Tom calling during an operation to explain additional findings and discuss whether to proceed while the dog was still under anaesthetic.
- •Surgery and dentistry: The clinic lists soft tissue surgery, an operating theatre, and dentistry.
- •Diagnostics and monitoring: Listed facilities include an in-house laboratory for biochemistry, haematology and electrolytes, plus digital X-ray, ultrasound, ECG, blood pressure monitoring, and Tonopen eye pressure testing.
- •Advanced and ongoing treatment: The clinic lists endoscopy and chemotherapy / cancer treatment.
- •Hospital and supportive care: Listed facilities include a hospital ward, separate dog and cat wards, and an isolation unit, alongside a nurse clinic, weight clinic, and nutritional advice. Recent reviews also mention pets being kept in for day treatment and prompt care for urgent cases.
- •Routine and practical services: Home visits, pet passports / Animal Health Certificates, and prescriptions are listed. Reviews also mention help with anti-anxiety medication for a rescue dog during fireworks season.
- •Out-of-hours care: Emergency out-of-hours cover is provided by Vets Now Newport.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. Reviews focus much more on care than cost, although one negative review mentions extra consultation charges linked to an apparent record-keeping problem.
People
- •Tom (veterinary surgeon): frequently praised for knee and leg cases, especially luxating patella and cruciate ligament problems. Owners describe him as clear, thorough, and willing to talk through options during treatment.
- •Andrew: thanked by name for caring for a dog with a kneecap problem, with the owner reporting the dog was walking normally six weeks later.
- •Louise, Sarah and Laura (reception): previously singled out as especially helpful, including support with paperwork and follow-up after a pet’s final visit.
Reviews
Google rating: 4.7/5 from 392 reviews.
- •Recent feedback is strongly positive, with owners repeatedly describing the team as caring, friendly, helpful and efficient across reception, nursing and vet staff.
- •Several reviews mention quick responses for unwell pets and emergencies, including same-day treatment and cases where owners felt their pet’s life was saved.
- •Communication remains a clear strength, with reviewers saying vets explain findings and treatment plans in an easy-to-understand way.
- •Orthopaedic cases continue to stand out, especially knee and ligament surgery, with owners reporting much better mobility within weeks. A small minority of reviews still raise concerns about admin and record-keeping, particularly pets not being found on the system.
