Bridges Veterinary Surgery – Vets in Cardiff
Clinic Overview
Bridges Veterinary Surgery is a veterinary practice with a 4.8★ Google rating from 108 reviews. From owner accounts, it appears set up for general practice care with a strong emphasis on handling anxious or elderly pets gently (for example, a vet sitting on the floor to greet a 14‑year‑old dog, using treats, and doing a head‑to‑toe exam). Reviews also describe the team taking on new cases quickly (“ASAP”) and supporting owners through end-of-life care, including at-home visits and euthanasia where a call-out fee was waived in one case. Pricing transparency is mentioned by one reviewer who was quoted a price and then charged less once treatment was completed.
Services
- •General consultations and examinations (including a “head to toe” check for an older dog).
- •Cat care with rapid treatment progress described by one owner (“help my male cat in a day”).
- •Ongoing management of a complex neurological condition in a dog (steroid-responsive meningitis), with continuing treatment and support referenced.
- •Home visit for an elderly dog (described by an owner).
- •Euthanasia support (including mention of at-home euthanasia in one review).
People
- •Mark: Named as part of “Mark and his team,” with one long-term client (11+ years) highlighting compassionate support when euthanising their dog.
- •Hannah: Mentioned for most recently looking after a dog with steroid-responsive meningitis; the owner credits her (and the team) with knowledge and ongoing support.
- •Vets/reception team (unnamed): Multiple reviews mention being listened to and having concerns taken seriously; one owner describes a vet greeting their dog on the floor, using treats and cuddles to reduce stress during an exam.
Reviews
Google: 4.8 stars from 108 reviews. The latest written reviews available to us are uniformly positive and focus on specific moments of care rather than generic praise. “”
- •Gentle handling and anxiety-aware approach (sitting on the floor to greet a dog, using treats, taking time during the exam).
- •Owners feeling listened to—especially after poor experiences elsewhere.
- •Speed of help when switching practices (being taken on “ASAP”; one cat case described as improving within a day).
- •End-of-life compassion, including a home visit and waiving a call-out fee in one euthanasia situation.
- •Pricing experiences that felt fair or better than expected (quoted price ending up lower after treatment).
Animals Treated at Bridges Veterinary Surgery
Animals We Treat
Companion Animals
Opening Hours – Bridges Veterinary Surgery
Opening Hours
Hours
Reviews for Bridges Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 108 we track in total. Recent reviews may not be representative of overall sentiment.
Leanne May Bevan
8 months ago
Absolutely amazing!! Registered my 14 year old dog with them after moving to the area. Hated my last vets, felt like they never listened to my concerns. Today was amazing!! If I could give more stars I would. Reception lady was lovely, the vet greeted us. Sat on the floor with him, gave him treats, understood my worries, listened to me. Gave my pup loads of cuddles and plenty of treats, examined him from head to toe. Clean bill of health just some old age common issues. Very happy with today's visit. Thorough, kind, caring, empathetic and value for money. One happy owner! One spoilt happy old pup! Highly recommend 😃🥰
Leanne May Bevan
5 months ago
Absolutely amazing!! Registered my 14 year old dog with them after moving to the area. Hated my last vets, felt like they never listened to my concerns. Today was amazing!! If I could give more stars I would. Reception lady was lovely, the vet greeted us. Sat on the floor with him, gave him treats, understood my worries, listened to me. Gave my pup loads of cuddles and plenty of treats, examined him from head to toe. Clean bill of health just some old age common issues. Very happy with today's visit. Thorough, kind, caring, empathetic and value for money. One happy owner! One spoilt happy old pup! Highly recommend 😃🥰
Dave Granville
8 months ago
Just switched vets and already I couldn’t be happier. From the first phone call to the visit the staff have been incredibly friendly and helpful. We feel very lucky to have joined this team of lovely people.
Dave Granville
10 months ago
Just switched vets and already I couldn’t be happier. From the first phone call to the visit the staff have been incredibly friendly and helpful. We feel very lucky to have joined this team of lovely people.
South Wales Goalkeeper Centre
11 months ago
Fantastic vets with great people. Our dogs have always be well looked after. Highly recommended
Georgina Georgiou Aspros
11 months ago
I can not praise this practice enough! They took us on ASAP after been with other vet for 5 years and having awful experience recently. The staff here were fantastic! Very caring and very thoughtful. They have manged to help my male cat in a day!! And fingers crossed we are making good progress. Thank you so much and thank God we are now with you!
Georgina Georgiou Aspros
a year ago
I can not praise this practice enough! They took us on ASAP after been with other vet for 5 years and having awful experience recently. The staff here were fantastic! Very caring and very thoughtful. They have manged to help my male cat in a day!! And fingers crossed we are making good progress. Thank you so much and thank God we are now with you!
Gail Mill
a year ago
I have used this practice on many occasions and would not hesitate to recommend them - extremely competent and professional. They are the only surgery I know who have quoted a price and then the work has turned out to be quite a bit lower! They came out to see my elderly dog and when she had to be euthanised they waived the call out fee - so nice at a difficult time.
Wayne Jenkins
2 years ago
Yesterday we had to say goodbye to our girl Millie . The staff at Bridges could not have been more caring and although this was one of the hardest choices ever it made it a little easier with the care and compassion given to us and my girl. We have been going there for the last 11 years or so with her and I have to say that Mark and his team are brilliant. I would totally recommend this place and would never go anywhere else.
Thomas Sterio
3 years ago
We are very grateful to the whole team working at bridges vets who have looked and are looking after our Bertie. He has been diagnosed with steroids responsive meningitis and from day one they have shown nothing but amazing knowledge, comfort, support and treatment. Once again a big thankyou to everyone and a big shout out to Hannah who has been looking after Bertie most recently! If I could give more than five stars 🌟 🌟🌟🌟🌟 I would We Would trust no one else to look after our fur babies xx
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