Bridges Veterinary Surgery

- Several owners describe gentle, anxiety-aware handling, including patience with a bull terrier frightened of vets and a vet using treats and cuddles to help an older dog relax. - People who had switched from other practices say they felt listened to and well supported from the first phone call onwards. - There is praise for prompt help after registration, including one owner who said their male cat was helped within a day.

Bridges Veterinary Surgery in Cardiff provides routine consultations and examinations for dogs and cats, alongside support for more complex ongoing cases. Recent feedback consistently highlights a kind, patient approach, with owners praising the team for listening carefully and handling nervous pets gently. Home visits and compassionate end-of-life support have also been mentioned by clients.

Services

•General consultations and examinations: Routine check-ups are part of the clinic’s offering, including a thorough “head to toe” examination for an older dog. Reviews also describe vets taking time to settle anxious pets during appointments with treats, cuddles, and a calm approach.
•Dog and cat care: Recent feedback includes help with a bull terrier’s claw problem and a cat case where the owner felt their male cat improved quickly after joining the practice.
•Ongoing medical support: The clinic has been praised for continuing care in a dog with steroid-responsive meningitis, with the owner highlighting ongoing treatment, knowledge, and support.
•Home visits and end-of-life care: Clients have mentioned home visits for elderly dogs and compassionate euthanasia support, including at-home care.

Pricing

No published pricing information is currently available for this clinic.

People

•Mark: Named by a long-term client, who praised “Mark and his team” for compassionate support over many years, including during euthanasia care.
•Hannah: Thanked by name by the owner of a dog being treated for steroid-responsive meningitis.
•Wider team: Reviews mention a friendly reception team, a vet who sat on the floor to help an older dog feel at ease during an examination, and a vet and nurse who were praised for their patience and kindness with a fearful dog.

Reviews

Google rating: 4.8/5 from 110 reviews. Recent written feedback is very positive, with owners focusing on specific examples of calm, thoughtful care rather than general praise.

•Several owners describe gentle, anxiety-aware handling, including patience with a bull terrier frightened of vets and a vet using treats and cuddles to help an older dog relax.
•People who had switched from other practices say they felt listened to and well supported from the first phone call onwards.
•There is praise for prompt help after registration, including one owner who said their male cat was helped within a day.
•End-of-life care is a recurring positive theme, with one owner mentioning a home visit and waived call-out fee at a difficult time.

Reviews for Bridges Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 110 we track in total. Recent reviews may not be representative of overall sentiment.

Simon Woods

1 month ago

caryl lewis

2 months ago

I just wanted to thank the vet and nurse who resolved my bull terrier’s claws today. He has an irrational fear of the vet’s and their kindness and patience made such a difference. 😊

Leanne May Bevan

11 months ago

Absolutely amazing!! Registered my 14 year old dog with them after moving to the area. Hated my last vets, felt like they never listened to my concerns. Today was amazing!! If I could give more stars I would. Reception lady was lovely, the vet greeted us. Sat on the floor with him, gave him treats, understood my worries, listened to me. Gave my pup loads of cuddles and plenty of treats, examined him from head to toe. Clean bill of health just some old age common issues. Very happy with today's visit. Thorough, kind, caring, empathetic and value for money. One happy owner! One spoilt happy old pup! Highly recommend 😃🥰

Dave Granville

1 year ago

Just switched vets and already I couldn’t be happier. From the first phone call to the visit the staff have been incredibly friendly and helpful. We feel very lucky to have joined this team of lovely people.

South Wales Goalkeeper Centre

Fantastic vets with great people. Our dogs have always be well looked after. Highly recommended

Georgina Georgiou Aspros

I can not praise this practice enough! They took us on ASAP after been with other vet for 5 years and having awful experience recently. The staff here were fantastic! Very caring and very thoughtful. They have manged to help my male cat in a day!! And fingers crossed we are making good progress. Thank you so much and thank God we are now with you!

Gail Mill

I have used this practice on many occasions and would not hesitate to recommend them - extremely competent and professional. They are the only surgery I know who have quoted a price and then the work has turned out to be quite a bit lower! They came out to see my elderly dog and when she had to be euthanised they waived the call out fee - so nice at a difficult time.