Clinic Not Accepting Clients from VetsCompared
Medivet Dinas Powys Dinas Vets – Vets in Cardiff
Clinic Overview
- Recent feedback is overwhelmingly positive, with many short reviews simply describing the practice as wonderful, friendly, clean, and professional. - Ellie is the standout named vet in customer comments, with repeated praise for kindness, knowledge, and clear explanations during consultations. - Owners also highlight practical positives such as easy booking, a spotless clinic, helpful reception staff, and prompt help for urgent issues.
Services
- •Routine vet appointments for cats and dogs: general consultations are a core part of the clinic’s work, with reviews highlighting thorough examinations, clear communication, and gentle handling.
- •Urgent and same-day care: owners report being able to bring pets in quickly for unexpected problems, including a dog with a torn dew claw that was seen straight away.
- •Checks, screening, and treatment discussions: the clinic has offered a free vet check for lumps, with time taken to explain options and likely next steps.
- •Routine nursing care: reviews specifically mention nail trimming, with Amanda thanked for carrying this out.
- •Out-of-hours emergency access: overnight emergency care is available through Medivet’s 24/7 emergency centres.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One published figure is the £130 overnight emergency consultation fee for consultations between 7pm and 9am. Reviews also mention clear discussion of possible future treatment costs, giving a sense of good transparency.
People
- •Ellie (vet): repeatedly praised for being knowledgeable, kind, professional, and clear when explaining options; several owners say she helps pets and owners feel at ease.
- •Amanda (role not stated): thanked for a dog’s nail trim, with comments describing her as professional and caring.
- •Justine (reception): singled out as especially helpful and friendly.
- •Wider team: reviews regularly describe the staff, nurses, and reception team as approachable, caring, and easy to deal with.
Reviews
Google rating: 4.7/5 from 212 reviews.
- •Recent feedback is overwhelmingly positive, with many short reviews simply describing the practice as wonderful, friendly, clean, and professional.
- •Ellie is the standout named vet in customer comments, with repeated praise for kindness, knowledge, and clear explanations during consultations.
- •Owners also highlight practical positives such as easy booking, a spotless clinic, helpful reception staff, and prompt help for urgent issues.
- •Negative feedback is limited, though one reviewer reported repeated waits beyond appointment time and a rude interaction with one reception staff member.
