Medivet Dinas Powys Dinas Vets

Medivet Dinas Powys Dinas Vets is part of the Medivet group. Based on the information available, it handles routine appointments alongside urgent same-day issues (one owner reports being told to “bring her straight up” for a torn dew claw and being seen straight away). The clinic also offers overnight emergency access via Medivet’s 24/7 centres, with a stated nationwide overnight emergency consultation fee of £130 (applicable 7pm–9am). Reviews add practical details such as a free lump-check vet appointment being offered, costs for potential future treatment being explained up front, and facilities like an air-conditioned waiting room with drinking water for pets.

Services

• •Urgent/same-day care (as reported in reviews): immediate assessment for a pulled/torn dew claw.
• •Checks/screening (as reported in reviews): free vet check for lumps, with options discussed.
• •Routine nursing care (as reported in reviews): nail trimming.
• •Overnight emergency consultations (from website summary): access to Medivet 24/7 veterinary centres; fee applies for consultations between 7pm and 9am.

Pricing

• •Overnight emergency consultation fee: £130 (nationwide price), for consultations 7pm–9am (from the website summary).

People

• •Ellie (vet, per reviews): repeatedly mentioned for being “extremely knowledgeable” and for clear explanations; owners describe her as gentle with dogs and helping pets feel at ease during consultations.
• •Amanda (role not stated; provides nail trims): specifically thanked for cutting a dog’s nails, with the owner noting she was “professional” and that “nothing is too much trouble.”
• •Reception (mixed feedback): one reviewer reports long waits past appointment times and says one reception staff member is always rude, while other reviews describe the wider team as approachable and understanding.

Reviews

4.7 stars from 194 reviews. - Fast help for urgent problems: being told to come in immediately for a dew claw injury and being seen right away.

• •Clear communication and options: vets taking time to explain choices and (in one review) providing costs for possible future treatment during a lump-check appointment.
• •Handling and pet comfort: multiple owners say their pets were kept at ease, and one mentions practical waiting-room comforts like air conditioning and drinking water for pets.
• •Service consistency isn’t universal: one owner reports frequent overruns on appointment times and a rude receptionist, contrasting with others describing the team as helpful.