Cardiff Ely Vets4Pets Ltd

Cardiff Ely Vets4Pets Ltd is a Vets4Pets practice described on its site as locally owned. The clinic presents itself as a modern, well‑equipped small‑animal practice for dogs, cats and rabbits, with on‑site diagnostics (including an in‑house lab, digital X‑ray and ultrasound) and facilities such as separated dog & cat wards and an isolation unit. In the latest reviews available to us, owners repeatedly describe compassionate support in difficult situations, including euthanasia/end‑of‑life care, plus examples of urgent assessment and ongoing updates (for example, a cat brought in after a suspected road traffic accident).

Services

From the clinic website summary, services and facilities mentioned include

• •Diagnostics & monitoring
• •In-house laboratory testing: biochemistry, haematology, electrolyte assessment
• •Blood pressure monitoring
• •Imaging: digital X‑ray, dental X‑ray, ultrasound
• •Surgery & anaesthesia
• •Anaesthesia
• •Soft tissue surgery
• •Operating theatre
• •Dentistry
• •Dentistry and dental X‑ray
• •Cancer care
• •Chemotherapy & cancer treatment
• •Preventive/routine care & clinics
• •Microchipping
• •Nurse clinic
• •Weight clinic
• •Nutritional advice
• •Health plans (details/prices not provided in the inputs)
• •Medicines & paperwork
• •Pharmacy/medication, prescriptions
• •Pet passport / animal health certificate
• •Infection control / wards
• •Isolation unit
• •Separated dog & cat wards
• •Out-of-hours care
• •The website states out of hours care is provided by Valley Veterinary Hospital, with specific fees for weekends, bank holidays, and overnight (amounts not provided in the inputs).

What’s specifically described in recent reviews

• •Urgent assessment and treatment for a cat after a suspected car accident, with frequent updates and clear explanations (review mentions vet Hannah taking the cat straight away).
• •Orthopaedic-type surgery is referenced by an owner whose dog had an operation on a back leg at the practice.
• •End-of-life care/euthanasia support is mentioned multiple times, including helping a dog “have a dignified end”.

People

Named team members from the practice website

• •Hannah Paley (Practice Owner & Veterinary Surgeon) — mentioned by name in a review as the vet who took a cat straight away for assessment after a suspected road traffic accident, with the owner describing clear answers and solutions and regular updates.
• •Veronica Requery (Veterinary Surgeon)
• •Danielle Chase (Head Registered Veterinary Nurse)
• •Rae Jenkins (Registered Veterinary Nurse)
• •Em (Registered Veterinary Nurse)
• •Toria Chennells (Student Veterinary Nurse)

How owners describe the team in the latest reviews available to us

• •Reception team: repeatedly described as welcoming, chatty and kind, including during difficult/traumatic visits.
• •Vets and nurses: owners mention staff being patient with challenging dogs (one owner says other vets couldn’t examine their aggressive dog, but this team could) and making a fuss of cats to help them settle.
• •Follow-up kindness: one owner reports receiving a condolence card and seeds after their dog was put to sleep (the euthanasia happened out of hours, not at this clinic).

Reviews

4.3 stars from 291 reviews. - Support in emergencies/urgent concerns: examples include being registered quickly, seen promptly, and kept updated constantly during treatment.

• •Compassion around end-of-life care: multiple owners describe help with a dignified goodbye, and staff being notably kinder than previous practices during traumatic visits.
• •Handling nervous or “aggressive” dogs: one owner says staff were patient, able to examine their dog when others couldn’t, and the dog behaved differently with them.
• •Welcoming atmosphere: several reviews mention reception and clinical staff making owners and pets feel welcome and reassured, including making a “big fuss” of cats and not treating large dogs with fear.