Cardiff Ely Vets4Pets Ltd – Vets in Cardiff
Clinic Overview
Cardiff Ely Vets4Pets Ltd is part of the Vets4Pets network and treats dogs, cats and rabbits. The practice offers on-site diagnostics including an in-house lab, digital X-ray and ultrasound, along with facilities such as separate dog and cat wards and an isolation unit. Recent feedback highlights fast help for urgent problems, compassionate support during difficult visits, and clear communication throughout treatment.
Services
- •General, routine and urgent care: The clinic provides everyday veterinary care alongside urgent appointments. Recent reviews describe pets being seen quickly for problems including a poorly dog with a rash, a cat needing prompt assessment after concerns were not taken seriously elsewhere, and an emergency case involving a puppy with a grass blade lodged in the nose or throat.
- •Diagnostics and monitoring: Website-listed facilities include an in-house laboratory for biochemistry, haematology and electrolyte testing, plus blood pressure monitoring, digital X-ray, dental X-ray and ultrasound.
- •Surgery, procedures and anaesthesia: The practice lists anaesthesia, soft tissue surgery and an operating theatre. Reviews also mention a dog having a back leg operation and a puppy undergoing a procedure before going home.
- •Dentistry and imaging: Dentistry and dental X-ray are available.
- •Cancer care and ongoing treatment: The practice lists chemotherapy and cancer treatment, as well as pharmacy/medication services and prescriptions.
- •Preventive and support services: Routine care includes microchipping, nurse clinics, weight clinics, nutritional advice, health plans, and pet passport / animal health certificate paperwork.
- •Inpatient and infection-control facilities: The clinic has separate dog and cat wards and an isolation unit.
- •Out-of-hours arrangements: Valley Veterinary Hospital provides out-of-hours care.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices.
People
Named team members include Hannah Paley (Practice Owner & Veterinary Surgeon), Veronica Requery (Veterinary Surgeon), Danielle Chase (Head Registered Veterinary Nurse), Rae Jenkins (Registered Veterinary Nurse), Em (Registered Veterinary Nurse), and Toria Chennells (Student Veterinary Nurse).
Recent reviews specifically praise Hannah for emergency care and updates, Dani for her longstanding rapport with a regular patient, and Chloe and Gemma for warm, attentive support. The wider reception, nursing and vet teams are repeatedly described as kind, friendly and professional.
Reviews
Google rating: 4.3/5 from 298 reviews. Recent written feedback is very positive.
- •Owners often mention friendly, attentive care across the whole team, from reception through to vets and nurses, with pets made to feel comfortable and fussed over during visits.
- •Several reviews highlight fast help for urgent problems, including a dog seen within minutes for a rash, a cat registered and assessed promptly, and a puppy treated during an emergency visit and kept under close communication throughout.
- •Compassionate end-of-life support is a consistent theme, with families describing caring, dignified handling during euthanasia and other very difficult appointments.
- •Reviews also praise the team’s calm handling of pets that can be harder to examine, as well as clear updates and reassuring communication for owners.
