Heath Vets Rhiwbina – Vets in Cardiff
Clinic Overview
- Recent reviews are largely very positive, with many owners describing a friendly, welcoming atmosphere from reception onwards. - Handling of nervous pets is a repeated strength, with both cats and dogs described as being treated patiently and gently by nurses and vets. - Clear communication during consultations is another common theme, including explanations of concerns, treatment and what happens next.
Heath Vets Rhiwbina is an IVC Evidensia practice in Cardiff. The clinic offers emergency veterinary care alongside routine appointments, and is also noted as a veterinary nurse training facility. Recent feedback is mostly positive, especially around kind handling of anxious pets, clear explanations from vets, and a warm front-of-house team, though a few clients report booking and follow-up communication issues.
Services
- •Emergency veterinary care is listed in the clinic information, with 24/7 or extended-hours cover.
- •General veterinary appointments including consultations, check-ups and wellness checks for dogs and cats. Recent reviews mention visits for puppies, senior cats and nervous dogs.
- •Preventive care and follow-up treatment, including vaccinations, tests where results are communicated afterwards, and follow-up appointments to discuss next steps.
- •Medical treatment and procedures, including ear treatment/medication and other procedures discussed as part of ongoing care.
- •Support for anxious pets, which comes through strongly in reviews, with nurses and vets praised for helping frightened animals settle during examinations and treatment.
- •Veterinary nurse training facility, according to the clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
Vet Joanne is named positively in a recent review for her caring manner and clear explanations. Across reviews, clients also frequently praise the nurses for helping anxious pets feel more comfortable, and describe the wider team as friendly and welcoming. A small number of reviews mention inconsistent communication between staff around bookings and follow-up.
Reviews
Google rating: 4.6/5 from 225 reviews.
- •Recent reviews are largely very positive, with many owners describing a friendly, welcoming atmosphere from reception onwards.
- •Handling of nervous pets is a repeated strength, with both cats and dogs described as being treated patiently and gently by nurses and vets.
- •Clear communication during consultations is another common theme, including explanations of concerns, treatment and what happens next.
- •A minority of reviews raise concerns about admin and communication, including booking errors, missed wellness checks, chasing test results, and feeling that costs were high.

