Heath Vets Rhiwbina – Vets in Cardiff
Clinic Overview
- Recent feedback is mostly very positive, with many owners describing a warm welcome from reception and a friendly, reassuring atmosphere throughout the visit. - Handling of anxious pets stands out strongly, with both cats and dogs described as being treated patiently and gently by nurses and vets. - Communication during consultations is a common strength, including clear explanations, reassurance about concerns, and discussion of next steps.
Services
- •Emergency and routine veterinary care: The clinic offers emergency cover as well as general consultations, check-ups and wellness appointments for dogs and cats.
- •Preventive care: Reviews mention annual vaccinations, regular reviews, wellness checks, and reminders for vaccinations and monthly worming or flea treatment.
- •Medical treatment and follow-up: Recent examples include same-day assessment for a dog with a sore hip, medication after examination, test results being communicated afterwards, and follow-up appointments to discuss next steps.
- •Support for nervous pets: Gentle handling of anxious cats and dogs is a repeated theme, with vets and nurses praised for helping pets settle during examinations and treatment.
- •Training role: The practice is also noted as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
Vet Joanne is named positively for her caring manner and clear explanations. Jan is also mentioned warmly for friendly handling and helpful advice. Across recent feedback, the reception team, nurses and wider staff are frequently described as welcoming, kind and good with nervous pets.
Reviews
Google rating: 4.6/5 from 249 reviews.
- •Recent feedback is mostly very positive, with many owners describing a warm welcome from reception and a friendly, reassuring atmosphere throughout the visit.
- •Handling of anxious pets stands out strongly, with both cats and dogs described as being treated patiently and gently by nurses and vets.
- •Communication during consultations is a common strength, including clear explanations, reassurance about concerns, and discussion of next steps.
- •Practical convenience is also mentioned positively, including same-day appointments, online booking, and reminder messages, though a small number of reviews still mention booking errors or inconsistent admin follow-through.

