Park Vets – Vets in Cardiff
Clinic Overview
- Recent feedback is very positive overall, with owners repeatedly describing the team as friendly, caring, professional, and knowledgeable. - Jess is mentioned several times for calm handling, clear explanations, and long-term support with ongoing health conditions and rescue dogs. - Reviews also mention good experiences with dental care, eye problems, pet travel advice, and appointments where pets were treated calmly and respectfully.
Services
- •General veterinary care and ongoing medical management: Feedback mentions support for stomach problems, eye problems, diabetes, and hyperthyroidism, alongside routine appointments where pets were handled calmly and gently.
- •Surgery and more involved treatment: Owners mention an operation for a neck problem in an older dog, as well as care for serious acute illness in a kitten.
- •Dental care: Reviews mention dental treatment and extractions, including one dog having multiple teeth removed, and a recent review praised the care given around a dog’s dental procedure.
- •End-of-life care: Several owners describe kind, compassionate support when pets were very unwell or being put to sleep, including help on a Saturday.
- •Pet travel support: One review highlights helpful, prompt advice about taking a dog to France.
- •Training role: The practice is listed as a veterinary nurse training facility.
Pricing
Available published prices indicate the clinic sits above average relative to similar practices. Recent reviews focus much more on the quality of care, staff support, and communication than on cost, with little direct comment on pricing either way.
People
- •Jess Reader / Jess: Repeatedly praised as a knowledgeable, compassionate vet who explains things clearly and supports pets with ongoing needs, including diabetes and hyperthyroidism.
- •Dan Jones: Described as kind, gentle, and reassuring.
- •Rochelle: Thanked for being especially helpful with a pet’s eye problems.
- •Michaela: Mentioned warmly for support during a difficult period involving tests and euthanasia.
- •Lisa: Appreciated for knowing a pet by name when booking visits.
- •Andras: Praised for friendly, prompt, and professional help with pet travel information.
- •Reception team: Reviews also highlight friendly, helpful reception staff, including one receptionist with blonde curly hair.
Reviews
Google rating: 4.5/5 from 278 reviews.
- •Recent feedback is very positive overall, with owners repeatedly describing the team as friendly, caring, professional, and knowledgeable.
- •Jess is mentioned several times for calm handling, clear explanations, and long-term support with ongoing health conditions and rescue dogs.
- •Reviews also mention good experiences with dental care, eye problems, pet travel advice, and appointments where pets were treated calmly and respectfully.
- •Compassionate support during difficult moments is a recurring theme, including end-of-life care on a Saturday. There is one recent 1-star complaint alleging a pet died after a routine procedure, but most recent written feedback is strongly positive.

