Companion Care (Cardiff) Ltd T/A Vets4Pets – Vets in Cardiff
Clinic Overview
- Routine care and clinics: consultations, nurse clinics, weight clinics, nutritional advice, prescriptions, repeat prescription requests, and health plans. - Surgery and procedures: dentistry, soft tissue surgery, orthopaedics including cruciate surgery and fracture repair, anaesthesia, and an operating theatre. - Diagnostics and monitoring: digital X-ray, ultrasound, echocardiography, ECG, a roaming CT scanner, in-house laboratory testing, and blood pressure monitoring.
Companion Care (Cardiff) Ltd trading as Vets4Pets is a corporate Vets4Pets practice in Cardiff. Owners often highlight clear explanations, friendly handling, and a team that helps pets feel settled, including young or nervous dogs. Experiences are mixed overall, though, with a small number of serious complaints about clinical handling and follow-up. Out-of-hours care is stated on the website as being provided by Valley Vets Hospital.
Services
Website-listed services and facilities include
- •Routine care and clinics: consultations, nurse clinics, weight clinics, nutritional advice, prescriptions, repeat prescription requests, and health plans.
- •Surgery and procedures: dentistry, soft tissue surgery, orthopaedics including cruciate surgery and fracture repair, anaesthesia, and an operating theatre.
- •Diagnostics and monitoring: digital X-ray, ultrasound, echocardiography, ECG, a roaming CT scanner, in-house laboratory testing, and blood pressure monitoring.
- •Hospital and referral-style support: hospitalisation facilities, an isolation unit, separate cat and dog wards, blood transfusions, cardiology, oncology, and chemotherapy/cancer treatment.
- •Rehabilitation and additional therapies: physiotherapy, K-Laser therapy, acupuncture, bronchoscopy, and medical leech treatment.
- •Examples from owner reviews: puppy visits with vets, nurses, and reception staff; blood testing and sedation; and surgical aftercare following a dog spay.
- •Emergency / out-of-hours: the website states out-of-hours care is handled by Valley Vets Hospital, with different fees for weekends and bank holidays.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. One owner review mentions agreeing to a blood test costing close to £300, but written feedback does not show a consistent overall theme on pricing.
People
- •Rachel is repeatedly praised for being friendly, professional, clear in her explanations, and good at helping pets feel at ease.
- •Reception staff are mentioned positively for being friendly, professional, and fitting appointments in with a dog’s background in mind.
- •Vets and vet nurses are praised in puppy care reviews for looking after a young dog well and explaining next steps clearly.
- •An unnamed discharging staff member is highlighted for careful explanations at drop-off and discharge after a spay, with a supportive and reassuring manner.
Reviews
Google rating: 4.5/5 from 234 reviews.
- •Recent positive feedback often centres on clear communication, with owners saying staff explain treatment, paperwork, and next steps well.
- •Several owners describe the team as kind and reassuring with young or nervous pets, including a puppy that reportedly enjoys visits and a dog that became excited to go to the vet.
- •A spay review praises the practice for good surgical communication and aftercare, especially at admission and discharge.
- •Negative reviews raise concerns about a cat’s blood test and sedation experience, including bruising and poor follow-up, and about the handling of an injured wild bird that was later euthanised after a second opinion.
