Specialist Vets in Cardiff

## Summary Stone Court Vets is an **independent, vet-owned practice**. The website says you’ll “always see the same vets,” and reviews back up a **continuity + time** approach: owners repeatedly mention appointments feeling **unrushed** and pets being handled calmly during stressful situations. Recent reviews describe **same-day/urgent care** (a short-notice emergency visit; being seen straight away after a dog bite) and vets who **listen and explain thoroughly** (e.g., “very thorough and thoughtful,” “has a lot of time to listen”). One reviewer also contrasts it favourably with a “different chain veterinary practice,” saying they didn’t feel “ripped off,” while another specifically notes **appointments being on time**. ## Services - **Urgent/same-day appointments:** mentioned for a “short notice emergency appointment,” and being “seen straight away” after a dog bite. - **Care for cats and dogs:** cats are explicitly mentioned; multiple dog cases are described (including a greyhound, labrador, and Great Dane). - **Treatment for injury/trauma:** dog bite case reported as handled quickly and calmly. - **Support for dogs eating foreign objects:** one owner describes repeat visits when their Labrador eats things he shouldn’t, with the clinic sorting it “quickly.” - **End-of-life care/euthanasia:** a review describes vet Jane and vet nurse Ness helping a dog “over the bridge.” ## People - **Fiona (vet):** mentioned in multiple reviews as “very thorough and thoughtful” in an emergency visit, and as taking time to listen when treating cats; also thanked for managing a dog bite case where the owner felt reassured. - **Jane (vet):** specifically thanked for end-of-life care for a dog. - **Ness (vet nurse):** named alongside Jane for end-of-life support. ## Reviews **5.0 stars from 52 reviews.** The latest written reviews describe urgent access when needed, unrushed consults, and calm handling in stressful situations. “Themes below are drawn from the latest written reviews available to us.” - **Fast help when something goes wrong:** short-notice emergency appointment; “seen straight away” after a dog bite. - **Time and attention in consults:** owners say they “never feel rushed,” and mention thoroughness and listening. - **Reassurance during stressful events:** dog-bite care described as calm and professional, leaving the owner feeling reassured. - **Perceived fairness about costs:** one reviewer says they’re “not out to rip off pet owners” (presented as the reviewer’s view). - **Practical reliability:** one owner notes appointments have “always been on time.” - **End-of-life support:** one review highlights compassionate euthanasia support from a vet and vet nurse.

## Summary Origin Vets Clinic Ltd is an **independent** practice focused on **cats, rabbits, small mammals, and exotic pets**. The website highlights dedicated cat and exotic teams plus formal cat/rabbit accreditations, and recent reviews consistently describe a **calm, clean clinic environment** and **unhurried consults with detailed explanations**. Specific examples in reviews include **rabbit spays/castration planning**, treatment of a **hamster with antibiotics and pain relief**, **neutering for an exotic species (skunk)**, and **a follow-up phone call with an evening update** after a visit. ## Services - **Cat care** - Feline vaccines (website) - Feline neutering (website) - Feline dental procedures (website) - **Rabbit care** - Rabbit spays (review: “spayed all 6 of my bunnies”) - Pre-castration consultation for rabbits (review) - **Exotics / small mammals** - Consults and treatment for small mammals (review: hamster exam with antibiotics and painkillers) - Neutering in an exotic pet (review: pet skunk) - Reptile consult including end-of-life care/euthanasia (review: chameleon; private room mentioned) - **Appointments and follow-up** - Follow-up appointment after vaccinations mentioned (review) - Vet called with an evening update after a visit (review) ## People - **Dr Sophie Jenkins** (named on the website; also mentioned in reviews) - Seen in an in-depth discussion during a reptile appointment, supporting an owner-led decision for euthanasia (review). - **Jenny** (vet; from reviews) - Mentioned examining a “grumpy” hamster, prescribing **antibiotics and painkillers**, giving **lots of advice**, and not rushing the consult (review). - Described as explaining things clearly and providing an **evening phone update** (review). - **Adina** (described as a “veterinary practitioner” in a review) - Mentioned for empathetic handling during euthanasia, including arranging the pet “so prettily” afterwards (review). - **Claire Lewis RVN** and **Liz Simpson RVN** (named on the website; roles listed there). ## Reviews **Google rating: 4.8 stars from 132 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Calm, low-stress experience is repeatedly mentioned: pets given time to settle/explore; owners describe a relaxing environment. - Clear communication and thoroughness: detailed advice, explanations, and “no rush” consults are noted. - Follow-up and updates: one owner mentions an **evening phone call** with updated information; another mentions a **follow-up appointment** after vaccinations. - Strong exotics/small mammal focus in real cases: hamster treatment (antibiotics/pain relief), chameleon end-of-life care with a private room, and skunk neutering. - Practical realities of urgent care: one review notes a **wait due to an emergency**, alongside feeling welcomed and supported.

## Summary Valley Veterinary Hospital describes itself as a modern veterinary hospital providing its own 24-hour emergency service all year, alongside routine care, an in-house exotics service, rehabilitation and referral services. The website also notes Gold status from the Rabbit Welfare Association and Fund, and a purpose-built hydrotherapy room. From the latest reviews, owners most often describe urgent and out-of-hours visits (including middle-of-the-night emergencies and end-of-life appointments) where they were seen quickly and given time and support. Exotics care is a recurring theme too, including long-term guinea pig care and cockatiel appointments with Dr Tariq, and rehab treatments such as infrared laser for arthritis. One recent reviewer strongly disagrees with the practice’s advice given about a baby pigeon, describing it as lacking empathy. ## Services - **24-hour emergency care (in-house):** The clinic states it runs its own 24-hour emergency service 365 days a year; reviews mention middle-of-the-night and bank-holiday emergencies being handled. - **Routine pet care:** Listed on the clinic website (no specific routine services detailed in the inputs). - **Exotics service (in-house):** The website lists an in-house exotics service; reviews specifically mention **guinea pigs** and a **cockatiel** being seen by the Exotic Team/Dr Tariq. - **Rabbit care:** The website states **Gold status by the Rabbit Welfare Association and Fund**. - **Rehabilitation:** The website lists rehabilitation services and a **purpose-built hydrotherapy room**; reviews also mention **infrared laser treatment** used for arthritis. - **Referral services:** Listed on the website; one review describes an emergency case (IVDD with sudden paralysis) being dealt with swiftly and transferred for surgery within hours. ## People - **Dr Tariq:** Mentioned multiple times for exotics appointments (guinea pigs and a cockatiel). Reviewers describe him as “exceptionally knowledgeable and kind.” - **Nichi (physio):** Recommended in one review; mentioned in connection with arthritis management and **infrared laser treatment**. - **Nia:** Mentioned by name during an early-morning euthanasia visit; the reviewer valued being allowed “as much time as we needed.” - **Tricia (vet):** Thanked by name for compassionate support during an out-of-hours euthanasia appointment (the veterinary nurse on duty is also thanked but not named). ## Reviews **4.0 stars from 221 reviews.** Themes below are drawn from the latest written reviews available to us. - **Out-of-hours and emergency care is frequently highlighted**, including late-night visits, bank-holiday emergencies, and being seen quickly for injuries (e.g., paw injury from glass; bleeding nail cut too short elsewhere). - **End-of-life appointments are described in detail**, with multiple reviewers emphasising compassion and being given time during euthanasia visits. - **Exotics and rehab feature strongly in recent feedback**, including long-term guinea pig care, a cockatiel visit, and infrared laser treatment for arthritis. - **A clear negative outlier report exists:** one reviewer criticises advice given about a baby pigeon (describing the guidance as unethical and lacking empathy), which conflicts with many other reviews describing compassionate care.

## Summary Cardiff Ely Vets4Pets Ltd is a **Vets4Pets** practice described on its site as **locally owned**. The clinic presents itself as a **modern, well‑equipped** small‑animal practice for **dogs, cats and rabbits**, with on‑site diagnostics (including an **in‑house lab**, **digital X‑ray** and **ultrasound**) and facilities such as **separated dog & cat wards** and an **isolation unit**. In the latest reviews available to us, owners repeatedly describe **compassionate support in difficult situations**, including **euthanasia/end‑of‑life care**, plus examples of **urgent assessment and ongoing updates** (for example, a cat brought in after a suspected road traffic accident). ## Services From the clinic website summary, services and facilities mentioned include: - **Diagnostics & monitoring** - **In-house laboratory** testing: **biochemistry, haematology, electrolyte assessment** - **Blood pressure monitoring** - Imaging: **digital X‑ray**, **dental X‑ray**, **ultrasound** - **Surgery & anaesthesia** - **Anaesthesia** - **Soft tissue surgery** - **Operating theatre** - **Dentistry** - **Dentistry** and **dental X‑ray** - **Cancer care** - **Chemotherapy & cancer treatment** - **Preventive/routine care & clinics** - **Microchipping** - **Nurse clinic** - **Weight clinic** - **Nutritional advice** - **Health plans** (details/prices not provided in the inputs) - **Medicines & paperwork** - **Pharmacy/medication**, **prescriptions** - **Pet passport / animal health certificate** - **Infection control / wards** - **Isolation unit** - **Separated dog & cat wards** - **Out-of-hours care** - The website states **out of hours care is provided by Valley Veterinary Hospital**, with **specific fees for weekends, bank holidays, and overnight** (amounts not provided in the inputs). What’s specifically described in recent reviews: - **Urgent assessment and treatment** for a cat after a suspected car accident, with **frequent updates** and clear explanations (review mentions vet **Hannah** taking the cat straight away). - **Orthopaedic-type surgery** is referenced by an owner whose dog had an **operation on a back leg** at the practice. - **End-of-life care/euthanasia support** is mentioned multiple times, including helping a dog “have a dignified end”. ## People Named team members from the practice website: - **Hannah Paley** (Practice Owner & Veterinary Surgeon) — mentioned by name in a review as the vet who **took a cat straight away** for assessment after a suspected road traffic accident, with the owner describing clear **answers and solutions** and regular updates. - **Veronica Requery** (Veterinary Surgeon) - **Danielle Chase** (Head Registered Veterinary Nurse) - **Rae Jenkins** (Registered Veterinary Nurse) - **Em** (Registered Veterinary Nurse) - **Toria Chennells** (Student Veterinary Nurse) How owners describe the team in the latest reviews available to us: - **Reception team**: repeatedly described as **welcoming, chatty and kind**, including during difficult/traumatic visits. - **Vets and nurses**: owners mention staff being **patient with challenging dogs** (one owner says other vets couldn’t examine their aggressive dog, but this team could) and making a fuss of cats to help them settle. - **Follow-up kindness**: one owner reports receiving a **condolence card and seeds** after their dog was put to sleep (the euthanasia happened out of hours, not at this clinic). ## Reviews **4.3 stars from 291 reviews.** Themes below are drawn from the latest written reviews available to us. - **Support in emergencies/urgent concerns:** examples include being **registered quickly**, seen promptly, and kept **updated constantly** during treatment. - **Compassion around end-of-life care:** multiple owners describe help with a **dignified goodbye**, and staff being notably kinder than previous practices during traumatic visits. - **Handling nervous or “aggressive” dogs:** one owner says staff were **patient**, able to **examine** their dog when others couldn’t, and the dog behaved differently with them. - **Welcoming atmosphere:** several reviews mention reception and clinical staff making owners and pets feel **welcome and reassured**, including making a “big fuss” of cats and not treating large dogs with fear.

## Summary Medivet Llanishen Cat Clinic is part of the Medivet group (a wider community of veterinary practices). Reviews consistently describe a cat-focused setup that helps anxious cats cope better than in mixed-species clinics, with owners mentioning calmer visits and cats returning to normal quickly afterwards. Several recent reviews also highlight thorough explanations during appointments and extra effort to keep cats comfortable (for example, distracting kittens with “cat yoghurt” during worming and vaccinations). A small number of reviews raise concerns: one owner describes an unexpected request for payment of £500+ relating to treatment from over 2.5 years earlier, and another says they lost confidence in the clinic’s handling of an over-grooming issue and moved practices. ## Services - Cat-only clinic environment mentioned by owners as reducing stress compared with “a waiting room packed with animals.” - Vaccinations and worming treatments (kittens specifically mentioned). - Support around end-of-life decision-making for a cat (euthanasia discussed in a review). - Mobility Pain Check is advertised as free until 30 November (as stated on the website content provided). - Overnight emergency consultations are available via Medivet’s emergency provision, with a stated consultation fee applicable between 7pm and 9am (see Pricing). ## Pricing - Overnight emergency consultation fee: **£130** for consultations **between 7pm and 9am** (website-stated nationwide fee). ## People - **Lois**: repeatedly named positively. One reviewer says “Lois rocks,” and another describes Lois as compassionate when helping with the decision to end a cat’s suffering. - **Anne**: named alongside Lois as compassionate during end-of-life care discussions. - Vets/team are described by multiple owners as **thorough** and as **explaining everything fully**, and as being **patient with nervous first-time cat owners** (example given: using cat yoghurt to distract kittens during treatment). ## Reviews **Google rating: 4.9 stars from 365 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners often mention a **low-stress, cat-focused experience**, including anxious cats settling more easily than they did at general practices. - Multiple reviews describe **clear explanations and thoroughness** during consultations. - Practical comfort measures are noted (e.g., **distraction during injections/treatments** for kittens). - End-of-life support is specifically praised in one detailed review (compassion during the decision-making process). - A minority of reviews report problems: - One owner describes being contacted about **£500+ owed from over 2.5 years ago** with no clear explanation provided. - Another reports **losing faith** in the clinic’s management of an **over-grooming** problem and switching practices, also commenting on staff presentation (torn scrubs/untied laces).