Valley Veterinary Hospital – Vets in Cardiff
Clinic Overview
Valley Veterinary Hospital describes itself as a modern veterinary hospital providing its own 24-hour emergency service all year, alongside routine care, an in-house exotics service, rehabilitation and referral services. The website also notes Gold status from the Rabbit Welfare Association and Fund, and a purpose-built hydrotherapy room.
From the latest reviews, owners most often describe urgent and out-of-hours visits (including middle-of-the-night emergencies and end-of-life appointments) where they were seen quickly and given time and support. Exotics care is a recurring theme too, including long-term guinea pig care and cockatiel appointments with Dr Tariq, and rehab treatments such as infrared laser for arthritis. One recent reviewer strongly disagrees with the practice’s advice given about a baby pigeon, describing it as lacking empathy.
Services
- •24-hour emergency care (in-house): The clinic states it runs its own 24-hour emergency service 365 days a year; reviews mention middle-of-the-night and bank-holiday emergencies being handled.
- •Routine pet care: Listed on the clinic website (no specific routine services detailed in the inputs).
- •Exotics service (in-house): The website lists an in-house exotics service; reviews specifically mention guinea pigs and a cockatiel being seen by the Exotic Team/Dr Tariq.
- •Rabbit care: The website states Gold status by the Rabbit Welfare Association and Fund.
- •Rehabilitation: The website lists rehabilitation services and a purpose-built hydrotherapy room; reviews also mention infrared laser treatment used for arthritis.
- •Referral services: Listed on the website; one review describes an emergency case (IVDD with sudden paralysis) being dealt with swiftly and transferred for surgery within hours.
People
- •Dr Tariq: Mentioned multiple times for exotics appointments (guinea pigs and a cockatiel). Reviewers describe him as “exceptionally knowledgeable and kind.”
- •Nichi (physio): Recommended in one review; mentioned in connection with arthritis management and infrared laser treatment.
- •Nia: Mentioned by name during an early-morning euthanasia visit; the reviewer valued being allowed “as much time as we needed.”
- •Tricia (vet): Thanked by name for compassionate support during an out-of-hours euthanasia appointment (the veterinary nurse on duty is also thanked but not named).
Reviews
4.0 stars from 221 reviews. - Out-of-hours and emergency care is frequently highlighted, including late-night visits, bank-holiday emergencies, and being seen quickly for injuries (e.g., paw injury from glass; bleeding nail cut too short elsewhere).
- •End-of-life appointments are described in detail, with multiple reviewers emphasising compassion and being given time during euthanasia visits.
- •Exotics and rehab feature strongly in recent feedback, including long-term guinea pig care, a cockatiel visit, and infrared laser treatment for arthritis.
- •A clear negative outlier report exists: one reviewer criticises advice given about a baby pigeon (describing the guidance as unethical and lacking empathy), which conflicts with many other reviews describing compassionate care.
Special Services
Animals Treated at Valley Veterinary Hospital
Animals We Treat
Companion Animals
Opening Hours – Valley Veterinary Hospital
Opening Hours
Hours
Reviews for Valley Veterinary Hospital
Note: Showing the 5 most recent Google reviews out of 221 we track in total. Recent reviews may not be representative of overall sentiment.
Sian Gibbon
in the last week
Always lovely to deal with great with all our pets would highly recommend
Sam Gummery
in the last week
My guinea pigs have been coming to the Exotic Team for years. Brilliant caring team, they mostly see Tariq, who is exceptionally knowledgeable and kind. Also recommend the physio from the fabulous Nichi, my boys have arthritis and have infrared laser treatment which they benefit from. Highly recommended
Ella C
in the last week
I have been visiting valley vets for years with my pets, and their care is second to none. They are always on time, and dedicate their time and effort to deliver the best possible care. Their exotics team and their cat team are amazing and I wouldn’t go anywhere else.
Christopher Barry
in the last week
What can i say we went there at 04.20 in morning on 07/012026'we had our daisy layd to rest -Nia was fantastic with us and made it better for us 'she is a credit to valley vets'she let us take as much time as we needed in a difficult situation I wish all members of vets were like this Thank you from all off us Fly high daisy Daddy and mammy loves you
Kaye Lewis
a week ago
Took my Cockatiel, Mickey, this Week to see Dr. Tariq. Absolutely Excellent! Have to take him back again on Monday! Staff Brilliant as well! 😀😀. Would not go anywhere else and would definitely recommend to anyone! Thank You!
Sally Howells
a month ago
We took our dog Monty to the hospital in the middle of the night on August bank holiday. He was very poorly and unfortunately had to be put to sleep. The vet and nurse we saw were incredible. They were kind, compassionate and made such an awful situation more bearable. Both my husband and want to say a massive thank you to Tricia the vet and the veterinary nurse who were on duty that night for helping us say good bye to our gorgeous boy. We can highly recommend the out of hours service.
Helen Parnell
a month ago
Been using valley vets since 2006 for all my dogs health needs, they are very professional, offer sound researched advice, they were exceptional when we had a major emergency. Our dog had ivdd out of the blue and lost her back legs, they dealt with it swiftly and within hours she was in Bristol having surgery, it saved her life and gave us another 10yrs of our sweet girl, they are friendly and clearly love all animals, ours always gets fuss and attention. When our last 2 dogs were near their end, their kindness and compassion helped us cope with their passing. Having been with them for so long I would highly recommend them.
danni
a month ago
tinkerbella came here last night after her nail was cut too short and incorrectly by our vets earlier on in the day. i would like to say thank you so much to the vet in charge she went above and beyond to look after tinkerbella and us, she was so reassuring unfortunately didnt know her name but everyone in valleys vets were incredible. i really didn't expect the care tink had so quickly, thank you on behalf of tink too she is happy and sleeping now ❤️
Leah Jefferis
a month ago
Visited on Saturday afternoon. Our little dog, Tigs, had unfortunately sustained nasty paw injury from glass in the woods. We were seen quickly and the vet was kind, caring and compassionate. Thank you all.
Armineh Moin Khan
2 months ago
As a healthcare professional, I am ashamed to call this place a healthcare practice. My dog found a well baby pigeon near another half eaten bird and I requested for advice. No parents around. The vet/nurse suggested to leave it back in the woods near the cats and in the cold to slowly starve to death or get eaten. Advised me not to feed it or give shelter. No empathy or kindness and zero compassion for a baby animal. Update: the baby pigeon is actually going strong, no thanks to this unethical practice who only care about money. What a disgrace to vets everywhere. Find a vet that actually cares about animals if you are looking for one.
Nearby Vets
Explore more trusted veterinary clinics near Valley Veterinary Hospital
Bridges Veterinary Surgery
(0.4 miles)Pughs Garden Village, Ty-Nant Rd, Cardiff, Morganstown, Cardiff CF15 8LB, UK
Medivet Llanishen Cat Clinic
(3.4 miles)Bridge House, Station Rd, Cardiff CF14 5UW, UK
Stone Court Vets
(4.3 miles)Mill Farm Industrial Est, Cardiff CF14 0SH, UK
Origin Vets Clinic Ltd
(5.9 miles)Unit 13 Rhymney River Bridge Rd, Cardiff CF23 9FP, UK
Cardiff PDSA Pet Hospital, The Marian and Christina Ionescu Centre
(6.4 miles)Nettlefold Rd, Cardiff CF24 5JQ, UK
