Vale Veterinary Centre, located in Pontcanna, Cardiff, is a veterinary clinic that also serves as a Veterinary Nurse Training facility. The clinic has a Google rating of 4.2 stars based on 69 reviews, indicating a generally positive reception, though with room for improvement.

The reviews for Vale Veterinary Centre are mixed. Positive feedback highlights the clinic's caring and professional service, particularly praising Dr. Richard for his personable and knowledgeable approach. Clients have appreciated the compassionate treatment provided to their pets, with one reviewer noting the clinic's consistent support through major events in their pet's life.

However, some recent reviews express dissatisfaction, particularly concerning the clinic's direct debit system and customer service. Recent feedback from a dissatisfied client criticized the clinic for poor communication and handling of payments, citing issues with flea and wormer tablet availability and an unhelpful response from staff. Another client expressed frustration over the clinic's lack of timely response to a formal complaint regarding the VIP program, despite previously receiving excellent service.

While the clinic boasts a supportive and expert environment, as echoed by several long-term clients, potential customers should be aware of recent concerns about administrative processes and customer service responsiveness. There is no clear, transparent pricing information available from the clinic, and potential clients may need to inquire directly for details.